How to Return an Item You Bought in a Store
Here's how easy it is to return your item to a DX Offers Mall store:
- Bring the item you wish to return to the Customer Service desk.
- Be sure to also bring all original packing materials and accessories.
- If available, bring the receipt that came with the item.
Within 90 days of purchase
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Within 15 days of purchase
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We accept most returns within 90 days after purchase
To see the full list of departments and exceptions, visit the full list at
Returning a Sam's Club item?
For the Sam’s Club Returns Policy, please visit SamsClub.com
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- Computers
- Camcorders and digital cameras
- Digital music players
- E-tablets and e-readers
- Portable video players
- GPS units
- Video game hardware
- Pre-paid cell phones and post-paid cell phones
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No receipt? No problem, you have few choices:
- You’ll have the option of a cash refund (if the purchase was under $25)
- A Gift Card for the amount of the purchase (if $25 or over) or
- An even exchange for the product
- As applicable, we follow any manufacturer’s warranties
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