Click the “Start a return” link below. When prompted, select “Return by Mail.”
Next, select the reason for returning the item from the options on the dropdown menu.
Print the pre-paid return label for your item. Without this label, we won’t be able to process the return. Don’t have a printer? You can always return the item to a store.
Package the item you wish to return along with all original packing materials and accessories and mail the item as directed. You’ll receive a refund or replacement once we receive the item back, if the item is in stock.
Return or replace an item at a store
Bring the item you wish to return along with all original packing materials and accessories, to your local DX Offers Mall
If available, bring the packing slip that came with the item
If you do not have the original packing slip, you can print out the Easy Returns Receipt in My Account for the item you are returning
Return a DX Offers Mall Marketplace purchase
If your "Order Details" page in My Account does not say "Sold by dxoffersmall.com," then you have purchased that item from one of our Marketplace Sellers.
Instructions on returning these items can be found here.